Frequently Asked Questions

Everything you need to know about booking an airport taxi transfer with Travellers Taxi Solutions — covering Glasgow Airport, Edinburgh Airport, and Prestwick Airport.

Booking

How do I book a taxi transfer with Travellers Taxi Solutions?

You can book online via our website 24 hours a day, 7 days a week. Simply enter your pickup location, destination, date, and time. You will receive a booking confirmation with your driver's details before your journey. We recommend booking at least 2 hours before departure for standard transfers, and further in advance for very early morning pickups.

How far in advance should I book my airport taxi?

We recommend booking as early as possible to guarantee availability, especially for early morning departures (before 6am), weekends, and public holidays. Same-day bookings are accepted subject to availability.

Can I book a return transfer at the same time?

Yes. You can book both your outbound and return airport transfer at the time of booking. Each leg receives a fixed price confirmed at the time of booking.

Will I receive a booking confirmation?

Yes. You will receive a booking confirmation by email and SMS with your journey details, fixed price, and driver contact information ahead of your pickup.

Can I amend or cancel my booking?

Yes. Please contact us as soon as possible to amend or cancel your booking. Cancellation terms are provided at the time of booking.

Pricing

Are your taxi transfer prices fixed?

Yes. All Travellers Taxi Solutions prices are fixed at the time of booking. The price you see is the price you pay — there is no surge pricing, no traffic surcharges, and no hidden fees.

How much does a taxi from Glasgow to Glasgow Airport cost?

Transfers from Glasgow city centre to Glasgow Airport (GLA) start from £25. The exact price depends on your pickup postcode and is confirmed at the time of booking.

How much does a taxi from Glasgow to Edinburgh Airport cost?

Transfers from Glasgow city centre to Edinburgh Airport (EDI) start from £55. Fixed price, confirmed at booking, with no motorway surcharges.

How much does a taxi from Glasgow to Prestwick Airport cost?

Transfers from Glasgow city centre to Glasgow Prestwick Airport (PIK) start from £45. Fixed price regardless of traffic on the M77.

Do you charge extra for luggage?

No. Standard luggage is included in the transfer price. If you have an unusually large amount of luggage or oversized items such as golf bags or bicycles, please mention this at the time of booking so we can assign the correct vehicle.

Do prices change for early morning or late night transfers?

Our prices are fixed and do not vary by time of day. A 3am airport transfer costs the same as a midday transfer.

Airport Arrivals & Flight Monitoring

Do you monitor flights for airport arrival pickups?

Yes. We track all incoming flights to Glasgow Airport (GLA), Edinburgh Airport (EDI), and Prestwick Airport (PIK) in real time. If your flight is delayed or arrives early, your driver automatically adjusts their arrival time. There is no extra charge for flight delays.

How long will my driver wait at the airport?

We provide 45 minutes of free waiting time on all airport arrival transfers, starting from when your flight lands. This allows time for baggage collection, customs, and passport control.

How will I find my driver at the airport?

Your driver will be waiting in the arrivals hall with a name board displaying your name. You will also receive your driver's name and contact number before the journey so you can reach them directly if needed.

What happens if my flight is cancelled?

Please contact us as soon as you know your flight is cancelled and we will rearrange your transfer to your new flight time at no extra charge, subject to availability.

Vehicles & Passengers

What types of vehicles do you offer?

We offer standard saloon cars for up to 4 passengers, estate cars for extra luggage, and larger vehicles for groups. Please specify your group size and luggage requirements at the time of booking so we can assign the right vehicle.

Do you provide child seats?

Yes. Child seats are available on request. Please specify the age and weight of your child when booking so we can provide the correct seat type. We carry infant seats, forward-facing seats, and booster seats.

Can I travel with a pet?

Please contact us before booking if you are travelling with a pet so we can confirm availability and assign an appropriate vehicle.

Do you cater for passengers with accessibility requirements?

Please contact us at the time of booking if you have any accessibility requirements so we can ensure the right vehicle and assistance is arranged for your journey.

Payment

What payment methods do you accept?

We accept all major debit and credit cards, as well as cash. Your preferred payment method can be selected at the time of booking.

Do I pay in advance or on the day?

Payment options are confirmed at the time of booking. We offer both pre-payment online and payment to the driver on the day depending on your preference.

Do you offer corporate accounts for businesses?

Yes. We offer corporate taxi accounts for Glasgow businesses requiring regular transfers. Please contact us to discuss account setup, invoicing, and volume pricing.

About Travellers Taxi Solutions

Are your drivers licensed?

Yes. All Travellers Taxi Solutions drivers are fully licensed private hire drivers with the relevant local authority. All vehicles carry full public liability insurance.

Which airports do you cover?

We cover all three main Scottish airports — Glasgow Airport (GLA) in Paisley, Edinburgh Airport (EDI) in Ingliston, and Glasgow Prestwick Airport (PIK) in Ayrshire. All three airports are available 24 hours a day, 7 days a week.

Is Prestwick Airport the same as Glasgow Airport?

No. Glasgow Airport (GLA) is located in Paisley, 8 miles west of Glasgow city centre. Glasgow Prestwick Airport (PIK) is a separate airport located 30 miles south-west of Glasgow in Ayrshire, and is primarily used by Ryanair.

Do you operate on bank holidays and over Christmas?

Yes. Travellers Taxi Solutions operates 365 days a year including all bank holidays, Christmas Day, and New Year's Day. We recommend booking early for peak holiday periods.

Ready to Book Your Airport Transfer?

Fixed price. Flight monitoring. Meet & greet included.