Everything you need to know about booking an airport taxi transfer with Travellers Taxi Solutions — covering Glasgow Airport, Edinburgh Airport, and Prestwick Airport.
You can book online via our website 24 hours a day, 7 days a week. Simply enter your pickup location, destination, date, and time. You will receive a booking confirmation with your driver's details before your journey. We recommend booking at least 2 hours before departure for standard transfers, and further in advance for very early morning pickups.
We recommend booking as early as possible to guarantee availability, especially for early morning departures (before 6am), weekends, and public holidays. Same-day bookings are accepted subject to availability.
Yes. You can book both your outbound and return airport transfer at the time of booking. Each leg receives a fixed price confirmed at the time of booking.
Yes. You will receive a booking confirmation by email and SMS with your journey details, fixed price, and driver contact information ahead of your pickup.
Yes. Please contact us as soon as possible to amend or cancel your booking. Cancellation terms are provided at the time of booking.
Yes. All Travellers Taxi Solutions prices are fixed at the time of booking. The price you see is the price you pay — there is no surge pricing, no traffic surcharges, and no hidden fees.
Transfers from Glasgow city centre to Glasgow Airport (GLA) start from £25. The exact price depends on your pickup postcode and is confirmed at the time of booking.
Transfers from Glasgow city centre to Edinburgh Airport (EDI) start from £55. Fixed price, confirmed at booking, with no motorway surcharges.
Transfers from Glasgow city centre to Glasgow Prestwick Airport (PIK) start from £65. Fixed price regardless of traffic on the M77.
No. Standard luggage is included in the transfer price. If you have an unusually large amount of luggage or oversized items such as golf bags or bicycles, please mention this at the time of booking so we can assign the correct vehicle.
Our prices are fixed and do not vary by time of day. A 3am airport transfer costs the same as a midday transfer.
Yes. We track all incoming flights to Glasgow Airport (GLA), Edinburgh Airport (EDI), and Prestwick Airport (PIK) in real time. If your flight is delayed or arrives early, your driver automatically adjusts their arrival time. There is no extra charge for flight delays.
We provide 45 minutes of free waiting time on all airport arrival transfers, starting from when your flight lands. This allows time for baggage collection, customs, and passport control.
Your driver will be waiting in the arrivals hall with a name board displaying your name. You will also receive your driver's name and contact number before the journey so you can reach them directly if needed.
Please contact us as soon as you know your flight is cancelled and we will rearrange your transfer to your new flight time at no extra charge, subject to availability.
We offer standard saloon cars for up to 4 passengers, estate cars for extra luggage, and larger vehicles for groups. Please specify your group size and luggage requirements at the time of booking so we can assign the right vehicle.
Yes. Child seats are available on request. Please specify the age and weight of your child when booking so we can provide the correct seat type. We carry infant seats, forward-facing seats, and booster seats.
Please contact us before booking if you are travelling with a pet so we can confirm availability and assign an appropriate vehicle.
Please contact us at the time of booking if you have any accessibility requirements so we can ensure the right vehicle and assistance is arranged for your journey.
We accept all major debit and credit cards, as well as cash. Your preferred payment method can be selected at the time of booking.
Payment options are confirmed at the time of booking. We offer both pre-payment online and payment to the driver on the day depending on your preference.
Yes. We offer corporate taxi accounts for Glasgow businesses requiring regular transfers. Please contact us to discuss account setup, invoicing, and volume pricing.
Yes. All Travellers Taxi Solutions drivers are fully licensed private hire drivers with the relevant local authority. All vehicles carry full public liability insurance.
We cover all three main Scottish airports — Glasgow Airport (GLA) in Paisley, Edinburgh Airport (EDI) in Ingliston, and Glasgow Prestwick Airport (PIK) in Ayrshire. All three airports are available 24 hours a day, 7 days a week.
No. Glasgow Airport (GLA) is located in Paisley, 8 miles west of Glasgow city centre. Glasgow Prestwick Airport (PIK) is a separate airport located 30 miles south-west of Glasgow in Ayrshire, and is primarily used by Ryanair.
Yes. Travellers Taxi Solutions operates 365 days a year including all bank holidays, Christmas Day, and New Year's Day. We recommend booking early for peak holiday periods.
Meet and greet is included as standard on all Glasgow Airport, Edinburgh Airport, and Prestwick Airport arrival transfers. Your driver parks in the short-stay car park, walks into the arrivals hall, and waits with a name board displaying your name. No extra charge.
Your driver will meet you inside the Glasgow Airport arrivals hall on the ground floor, standing near the WHSmith / Costa area with a name board. If you prefer a kerbside pickup, we can arrange that at the short-stay drop-off zone instead.
At Edinburgh Airport, your driver meets you inside the arrivals hall by the main exit doors, holding a name board with your name. Edinburgh Airport arrivals are on the ground floor once you clear baggage reclaim.
You will have your driver's direct mobile number in your confirmation SMS. If you cannot locate them, call the driver directly, or contact our 24/7 dispatch line and we will connect you within a minute.
The £7 short-stay car park access fee is separate from the transfer price and is added to your fixed quote when you select meet and greet at booking. There are no additional or surprise charges.
The journey from Glasgow city centre to Glasgow Airport takes approximately 20 minutes via the M8 in normal traffic. Allow 30–40 minutes during morning rush hour (7:30–9:00) or Friday evenings.
Glasgow city centre to Edinburgh Airport is approximately 47 miles via the M8 motorway and typically takes 1 hour to 1 hour 10 minutes. We recommend allowing 2 hours before your flight.
Glasgow city centre to Prestwick Airport is approximately 32 miles via the M77 and typically takes 45–55 minutes. Traffic on the M77 is usually light outside of Ayr Gold Cup race weekends.
Yes. We run fixed-price transfers from Glasgow, Glasgow Airport, and Edinburgh Airport to Balloch, Luss, Tarbet, and other Loch Lomond destinations. Journey from Glasgow Airport to Balloch is around 30 minutes. See our Loch Lomond transfer page.
Yes. We are one of the few Glasgow taxi companies offering fixed-price long-distance Highland transfers. Glasgow Airport to Fort William is around 108 miles (2h 15m); Glasgow Airport to Oban is around 96 miles (2h 10m). See our Fort William and Oban pages.
Yes. We offer Glasgow Airport to St Andrews transfers from £130, with vehicles large enough for golf bags and equipment. Journey is around 90 miles via the M9 and Kingsbarns.
Yes. Inter-airport transfers between Glasgow Airport (GLA) and Prestwick Airport (PIK) start from £75 and take approximately 45 minutes via the M77. Common for connecting flights or missed departures.
Yes. We operate 8-seater minibuses for group airport transfers, wedding parties, and stag/hen groups. All minibuses accommodate luggage for the full passenger count.
Saloon: 4 passengers + 2 large bags. Estate: 4 passengers + 4 large bags. MPV: 6 passengers + 5 large bags. 8-seater minibus: 8 passengers + 8 large bags. If you are close to capacity, book the next size up to avoid a squeeze.
Yes. For groups larger than 8, we can dispatch multiple vehicles as a coordinated convoy. Please contact us in advance for group bookings of 9 or more so we can confirm availability.
Yes. We provide airport transfers for wedding guests and out-of-town relatives. For the wedding day itself we can arrange multi-vehicle coordination between hotels, ceremony, and reception venues.
Businesses can open a corporate taxi account for monthly invoiced billing, per-employee cost centres, and volume pricing. Contact us to discuss account setup — approval usually takes 1–2 business days.
Yes. Corporate account holders receive consolidated monthly invoices with per-journey line items, cost centre codes, and VAT-compliant formatting suitable for expense claims and finance systems.
Yes. We have a dedicated travel agent programme with wholesale pricing, dedicated booking channel, and agent commissions. Contact us for programme details.
Yes. Several Glasgow city centre hotels use us for guest airport transfers. Concierge desks can book by phone or via our web form and we bill the hotel directly under an existing account.
Yes. All Travellers Taxi Solutions vehicles carry full private hire insurance covering fare-paying passengers, including public liability. Insurance certificates are available on request.
Yes. All drivers undergo enhanced disclosure background checks (PVG/DBS) as part of local authority private hire licensing. Every driver carries a photo ID badge visible during the journey.
Yes. All vehicles undergo scheduled mechanical inspections as required by our local licensing authority — significantly more frequent than a standard MOT — plus daily walk-around checks by the driver.
Contact us as soon as you notice something missing — the sooner we know, the more likely we are to locate the item before the driver takes another job. Found items are held at our office for up to 30 days.
We handle personal data under UK GDPR. Booking data is used only to deliver your transfer and issue receipts. Full details are on our privacy policy.
Short stops (5 minutes or less, on-route) at no charge. Longer stops or off-route detours are chargeable at a per-mile rate — please mention any planned stops when booking so we can quote the correct fixed price.
Yes. You can book on behalf of anyone — a parent, child, employee, or guest. Add the passenger's mobile number in the booking so we can send them the driver details directly.
We can transport unaccompanied children aged 14 and over with prior written arrangement from a parent or guardian, including a named collection contact. We do not carry unaccompanied children under 14.
For fully wheelchair-accessible vehicles please contact us before booking, as our standard fleet does not accommodate non-folding wheelchairs. We can normally source a suitable vehicle with 48 hours notice.
If your baggage is delayed at arrivals, your driver will wait within the 45-minute free wait window at no charge. If baggage recovery pushes past that window, extended waiting time is charged in 15-minute increments.
Yes. Multi-pickup journeys are supported — add each pickup address at booking and we will quote a single fixed price covering the full route.
Yes. We offer bespoke private Scotland tours including Loch Lomond, the Trossachs, Stirling Castle, Outlander filming locations, and full-day Highlands trips. Priced by vehicle and duration.
Yes — a popular option for cruise passengers and short-stay visitors. We pick you up at Glasgow or Edinburgh Airport, tour on the way to your hotel, and deliver you and your bags at the end. Contact us for a bespoke quote.
Yes. Popular Outlander day tours include Doune Castle (Castle Leoch), Culross (Cranesmuir), Blackness Castle (Fort William), and Midhope Castle (Lallybroch). We can build a custom itinerary depending on your time.
A standard saloon car comfortably fits 2 large check-in suitcases plus 2 cabin bags for up to 3 passengers. If you are travelling with more, choose an estate, MPV or 8-seater — you can select the vehicle when quoting.
Our MPV takes up to 6 passengers with 4–5 large cases. Our 8-seater minibus takes up to 8 passengers with 8 large check-in cases plus hand luggage. For very heavy loads (ski gear, golf clubs, extra prams) please note it in the booking so we allocate the right vehicle.
Yes — please note oversized items when booking so we dispatch a suitable vehicle. Golf clubs and ski bags fit in an estate or MPV. Bicycles usually require an MPV or 8-seater with the wheels removed or a boxed bike bag.
No — we do not charge per bag. The price is set by vehicle type. If your luggage requires a larger vehicle than a saloon, the vehicle upgrade cost is included in the quoted price.
Yes. Folded pushchairs and travel cots travel free of charge in the boot. Please mention them when booking so we can confirm the right vehicle for your party size.
Yes. A guitar or violin fits easily in a saloon. Cellos, double basses and larger instruments need an MPV or 8-seater — flag it at booking so we send the right vehicle.
There is no formal weight limit but drivers may ask for help loading anything unusually heavy. Please tell us in advance about heavy trade tools, sports equipment, or removals-style loads so we plan accordingly.
If you think you have left an item in the vehicle, contact us as soon as possible — details on our contact page. Drivers check the vehicle after every drop-off and lost property is logged and returned. Return delivery may incur a fare depending on distance.
Yes. We provide rear-facing infant seats (0–13 kg), forward-facing child seats (9–18 kg), and booster seats (15–36 kg). Please request the correct seat when booking and confirm the child's age and weight.
Child seats are provided free of charge subject to availability. Please book early — during busy holiday periods we may need to source additional seats.
Yes. You are welcome to bring and fit your own car seat. All standard ISOFIX and seatbelt-mounted seats are compatible with our vehicles.
A saloon fits up to 2 child seats in the rear. An MPV fits up to 3, and an 8-seater fits up to 4. If you are travelling with more children than adults, an MPV or 8-seater is usually the safest choice.
Yes — under UK law every person in the vehicle occupies a seat, including infants in a car seat. Please include children in the passenger count so we allocate the right vehicle.
No. Under UK law all children under 12 or under 135 cm must use an appropriate child restraint. Babies must travel in a rear-facing infant seat.
Yes. Every child seat is cleaned and inspected between uses. Seats are replaced regularly and never used past manufacturer expiry dates.
Yes. Drivers routinely help families with folded prams, buggy boards, travel cots and car seats. Please leave 5 extra minutes at pickup if you are transferring seats between vehicles.
Every arrival pickup includes free live flight tracking. If your flight is delayed we automatically reschedule the driver to match the new landing time — you do not need to call us. Full details are on our waiting time policy page.
If your flight lands early the driver is dispatched earlier automatically thanks to live flight monitoring. In most cases the driver is already in position by the time you reach arrivals.
On arrivals we include 45 minutes free waiting from the time your flight lands (60 minutes for long-haul flights). This covers passport control and baggage reclaim. After the free window, waiting is billed at a modest per-15-minute rate quoted at booking.
For pre-booked home, hotel and business pickups drivers wait 10 minutes free of charge from the booked pickup time. Additional waiting is billed per 15 minutes at the rate quoted in your confirmation.
If your flight is cancelled contact us as soon as possible so we can rebook you for the new arrival time or cancel the transfer. Where the flight is cancelled by the airline we do not charge for the missed leg.
If we deliver you to the airport on time and you miss your flight for a reason unrelated to the transfer, the original fare is charged as booked. If a subsequent flight is booked we can arrange a repeat transfer at short notice.
Yes. We track scheduled arrivals for all commercial airlines flying into Glasgow, Edinburgh and Prestwick, including budget carriers, charter flights and long-haul services.
If you clear arrivals early simply call the driver on the number in your confirmation SMS — most drivers are already in position at the airport and can meet you within minutes.
We accept debit and credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, cash to the driver on the day, and account billing for corporate clients.
Yes. You can pre-pay by card at the time of booking through our secure Stripe checkout. Pre-paying is popular with corporate travellers who want a paid receipt in advance.
Yes. Cash is accepted on all bookings — please have the exact amount if possible. For very large fares (over £150) we recommend paying by card.
A full itemised receipt is emailed automatically after every journey. Travellers Taxi Solutions is VAT-registered — the receipt includes our VAT number, journey date, route and total.
Yes — this is exactly how our corporate accounts work. Book on account, ride without paying at the door, and receive a single itemised invoice at the end of the month.
Refunds for pre-paid bookings are processed to the original card within 3–5 working days. Full terms are on our cancellation policy.
Yes. All online payments are processed by Stripe with 3D Secure authentication. We never see or store your full card details.
No. There is no card processing surcharge — the price quoted is the price you pay whether you pay by cash, card, Apple Pay or account.
We have wheelchair-accessible vehicles available on request — please book at least 24 hours in advance and specify your requirements so we allocate a suitable vehicle and driver.
Yes. Manual folding wheelchairs and lightweight mobility scooters fit in an estate or MPV. Heavier or non-folding scooters need our wheelchair-accessible vehicle — please tell us the model when booking.
Yes — assistance dogs travel free of charge on every vehicle by law, and we welcome them without prior notice. Please still mention the dog when booking so the driver knows to expect them.
Pets are allowed by prior arrangement — most drivers are pet-friendly. Please note the pet at booking so we assign a suitable driver and vehicle. Pets should travel in a carrier or on a blanket in the boot area.
Yes. Drivers routinely help load and unload luggage. If you have limited mobility please mention it at booking so the driver can meet you at the door and provide extra assistance.
Yes. Some passengers prefer SMS-only communication with the driver — note this at booking and the driver will confirm arrival by text rather than by phone call.
Female drivers can be requested subject to availability. Please book as far in advance as possible so we can allocate accordingly.
Yes. Our saloons and MPVs have low step-in heights, and drivers are experienced with elderly passengers, hospital transfers, and door-to-door service.